Hyster enjoys a different relationship with our customers. We attempt to produce complete client satisfaction created through world class manufacturing. Our goal is to foresee the requirements of each and every client along with address them with lift trucks that deliver the reliability, the value and the performance that they need.
At Hyster, we believe in starting with the client. We annually conduct focus groups and provide an on-going voice of customer research both on-line as well as in the field. We have over 400 design engineers to translate that input into intelligent designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help make certain that the best equipment practices come together. Other advanced tools like for instance dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our equipment are subjected to virtual, physical and environmental tests, in order to ensure the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests take place in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing That is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total customer satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality Each and Every Time
Hyster uses an integrated MES or Manufacturing Execution System to initiate quality from the beginning. The MES is responsible for managing production flow. The MES coordinates line activities like quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits actually hold all employees accountable for consistent quality, combined with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster offers a huge range of features. The corporation has remained fully dedicated to its key focus on quality and safety, on being innovative each time, and by providing some of the best material handling machinery on the market. These are only a few of the reasons the corporation has become a leader within the industry.